Ebonny Munro Handmade Jewellery does not accept refunds or exchanges for change of mind due to labour and hygiene reasons.

If you have questions, please contact me at ebonnymunro@gmail.com - I am happy to assist in any queries or fill out the contact page on the  webstore

For pieces that are made to order, please allow 2-3 weeks of processing time for shipment.

As our jewelry is hand made-to-order, our online sales are final.

We regrettably cannot accept returns on earrings due to hygiene reasons.

All orders for custom jewellery and one-of-a-kind bespoke pieces are final sale.

Ebonny Munro is not responsible for any lost, damaged or stolen packages.


ABN:
15 237 559 301

Each purchase will be mailed to you in a 16 x 16 x 4cm embossed box. Inside you will find a polishing pouch.

For bespoke pieces & solid gold items you will receive your purchase in a velveteen hinged & clasped Victorian heart box or a matching embossed & foiled ring box.